A case study of stakeholder perceptions of patient held records: the Patients Know Best (PKB) solution.

ABSTRACT:

Introduction

Patients Know Best (PKB) provides a patient portal with integrated, patient-controlled digital care records. Patient-controlled personal health records facilitate coordinated management of chronic disease through improved communications among, and about, patients across professional and organisational boundaries. An NHS foundation trust hospital has used PKB to support self-management in patients with inflammatory bowel disease; this paper presents a case study of usage.

Methods

The stakeholder empowered adoption model provided a framework for consulting variously placed stakeholders. Qualitative interviews with clinical stakeholders and a patient survey.

Results

Clinicians reported PKB to have enabled a new way of managing stable patients, this facilitat

SUBMITTER: Bidmead E 

PROVIDER: S-EPMC6001208 | biostudies-literature | 2016 Jan-Dec

REPOSITORIES: biostudies-literature