Measuring the Correlation Between Emergency Medicine Resident and Attending Physician Patient Satisfaction Scores Using Press Ganey.

ABSTRACT:

Objective

The purpose of this study was to assess the relationship between emergency medicine (EM) resident and attending physician patient satisfaction scores.

Methods

We added four resident questions to the standard Press Ganey survey used at a large, urban, university hospital with a PGY-1 to -4 EM residency. The resident questions were identical to the traditional attending questions. Press Ganey distributed the modified survey to a random sample of 30% of discharged patients. We assessed the correlation between resident and attending top-box Press Ganey scores using Pearson's coefficients. Two-tailed two-sample comparisons of proportions were used to compare top-box responses between residents and attendings.

Results

From September 1, 2012, to August 31, 2015, a

SUBMITTER: Lang SC 

PROVIDER: S-EPMC6001603 | biostudies-literature | 2017 Jul

REPOSITORIES: biostudies-literature