A person-centered integrated care quality framework, based on a qualitative study of patients' evaluation of care in light of chronic care ideals.

ABSTRACT:

Background

Person-Centered Integrated Care (PC-IC) is believed to improve outcomes and experience for persons with multiple long-term and complex conditions. No broad consensus exists regarding how to capture the patient-experienced quality of PC-IC. Most PC-IC evaluation tools focus on care events or care in general. Building on others' and our previous work, we outlined a 4-stage goal-oriented PC-IC process ideal: 1) Personalized goal setting 2) Care planning aligned with goals 3) Care delivery according to plan, and 4) Evaluation of goal attainment. We aimed to explore, apply, refine and operationalize this quality of care framework.

Methods

This paper is a qualitative evaluative review of the individual Patient Pathways (iPP) experiences of 19 strategically chosen person

SUBMITTER: Berntsen G 

PROVIDER: S-EPMC6011266 | biostudies-literature | 2018 Jun

REPOSITORIES: biostudies-literature