Use of annual surveying to identify technology trends and improve service provision.

ABSTRACT:

Objective

At an academic health sciences library serving a wide variety of disciplines, studying library users' technology use provides necessary information on intersection points for library services. Administering a similar survey annually for five years generated a holistic view of users' technology needs and preferences over time.

Methods

From 2012 to 2016, the University of Florida Health Science Center Library (HSCL) annually administered a sixteen-to-twenty question survey addressing health sciences users' technology awareness and use and their interest in using technology to engage with the library and its services. The survey was distributed throughout the HSC via email invitation from liaison librarians to their colleges and departments and advertisement on the HS

SUBMITTER: Norton HF 

PROVIDER: S-EPMC6013140 | biostudies-literature | 2018 Jul

REPOSITORIES: biostudies-literature