How to measure cultural competence when evaluating patient-centred care: a scoping review.

ABSTRACT:

Objectives

The purpose of this study was to identify patient-centred quality indicators (PC-QI) and measures for measuring cultural competence in healthcare.

Design

Scoping review.

Setting

All care settings.

Search strategy

A search of CINAHL, EMBASE, MEDLINE, PsycINFO, Social Work Abstracts and SocINDEX, and the grey literature was conducted to identify relevant studies. Studies were included if they reported indicators or measures for cultural competence. We differentiated PC-QIs from measures: PC-QIs were identified as a unit of measurement of the performance of the healthcare system, which reflects what matters to patients and families, and to any individual that is in contact with healthcare services. In contrast, measures evaluate delivery of patie

SUBMITTER: Ahmed S 

PROVIDER: S-EPMC6059336 | biostudies-literature | 2018 Jul

REPOSITORIES: biostudies-literature