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Engaging patients to improve quality of care: a systematic review.


ABSTRACT:

Background

To identify the strategies and contextual factors that enable optimal engagement of patients in the design, delivery, and evaluation of health services.

Methods

We searched MEDLINE, EMBASE, CINAHL, Cochrane, Scopus, PsychINFO, Social Science Abstracts, EBSCO, and ISI Web of Science from 1990 to 2016 for empirical studies addressing the active participation of patients, caregivers, or families in the design, delivery and evaluation of health services to improve quality of care. Thematic analysis was used to identify (1) strategies and contextual factors that enable optimal engagement of patients, (2) outcomes of patient engagement, and (3) patients' experiences of being engaged.

Results

Forty-eight studies were included. Strategies and contextual factors tha

SUBMITTER: Bombard Y 

PROVIDER: S-EPMC6060529 | biostudies-literature | 2018 Jul

REPOSITORIES: biostudies-literature