The impact of patient feedback on the medical performance of qualified doctors: a systematic review.

ABSTRACT:

Background

Patient feedback is considered integral to quality improvement and professional development. However, while popular across the educational continuum, evidence to support its efficacy in facilitating positive behaviour change in a postgraduate setting remains unclear. This review therefore aims to explore the evidence that supports, or refutes, the impact of patient feedback on the medical performance of qualified doctors.

Methods

Electronic databases PubMed, EMBASE, Medline and PsycINFO were systematically searched for studies assessing the impact of patient feedback on medical performance published in the English language between 2006-2016. Impact was defined as a measured change in behaviour using Barr's (2000) adaptation of Kirkpatrick's four level evaluation m

SUBMITTER: Baines R 

PROVIDER: S-EPMC6069829 | biostudies-literature | 2018 Jul

REPOSITORIES: biostudies-literature