Implementing a National Electronic Referral Program: Qualitative Study.

ABSTRACT:

Background

Electronic referrals or e-referrals can be defined as the electronic transmission of patient data and clinical requests between health service providers. National electronic referral systems have proved challenging to implement due to problems of fit between the technical systems proposed and the existing sociotechnical systems. In seeming contradiction to a sociotechnical approach, the Irish Health Service Executive initiated an incremental implementation of a National Electronic Referral Programme (NERP), with step 1 including only the technical capability for general practitioners to submit electronic referral requests to hospital outpatient departments. The technology component of the program was specified, but any changes required to embed that technology in the exi

SUBMITTER: McGovern M 

PROVIDER: S-EPMC6070727 | biostudies-literature | 2018 Jul

REPOSITORIES: biostudies-literature