A technology-based patient and family engagement consult service for the pediatric hospital setting.

ABSTRACT: Objective:The Vanderbilt Children's Hospital launched an innovative Technology-Based Patient and Family Engagement Consult Service in 2014. This paper describes our initial experience with this service, characterizes health-related needs of families of hospitalized children, and details the technologies recommended to promote engagement and meet needs. Materials and Methods:We retrospectively reviewed consult service documentation for patient characteristics, health-related needs, and consultation team recommendations. Needs were categorized using a consumer health needs taxonomy. Recommendations were classified by technology type. Results:Twenty-two consultations were conducted with families of patients ranging in age from newborn to 15 years, most with new diagnoses or chronic illnesses.

SUBMITTER: Jackson GP 

PROVIDER: S-EPMC6080811 | biostudies-literature | 2018 Feb

REPOSITORIES: biostudies-literature