Long-term impact of evidence-based quality improvement for facilitating medical home implementation on primary care health professional morale.

ABSTRACT:

Background

Poor morale among primary care providers (PCPs) and staff can undermine the success of patient-centered care models such as the patient-centered medical home that rely on highly coordinated inter-professional care teams. Medical home literature hypothesizes that participation in quality improvement can ease medical home transformation. No studies, however, have assessed the impact of quality improvement participation on morale (e.g., burnout or dissatisfaction) during transformation. The objective of this study is to examine whether primary care practices participating in evidence-based quality improvement (EBQI) during medical home transformation reduced burnout and increased satisfaction over time compared to non-participating practices.

Methods

We used a longit

SUBMITTER: Meredith LS 

PROVIDER: S-EPMC6119243 | biostudies-literature | 2018 Aug

REPOSITORIES: biostudies-literature