Economics of MRI Operations After Implementation of Interpersonal Skills Training.

ABSTRACT: PURPOSE:Examine the cost of MRI operations before and after implementation of interpersonal skills training to reduce unanticipated patient-related events in an academic medical center. METHODS:Teams at four MRI sites (two hospital-based, two freestanding) were trained in evidence-based communication skills in February to April 2015. Training was designed to enable staff members to help patients mobilize their innate coping skills in response to any distress they experienced during their MRI visit. Data were collected before training and afterward from January to June 2016. Staff reported the incidence of disruptive motion, sedation use, MRI delays, incomplete examinations, and no-shows. Cost and revenue associated with MRI operations and staff and physician costs were estimated using Medi

SUBMITTER: Ladapo JA 

PROVIDER: S-EPMC6129443 | biostudies-literature | 2018 Dec

REPOSITORIES: biostudies-literature