Primary Care Practitioners' Perceptions of Electronic Consult Systems: A Qualitative Analysis.

ABSTRACT:

Importance

Safety-net health systems across the country are implementing electronic consult (eConsult) systems in which primary care practitioners (PCPs) submit all requests for specialty assistance electronically to be reviewed and discussed with specialists. Evidence suggests that eConsult systems can make significant improvements in specialty access, but the outcomes of these systems for frontline PCPs is poorly understood.

Objective

To understand PCP perceptions of the results of eConsult initiation on PCP workflow, specialist access, and patient care.

Design, setting, and participants

Qualitative interviews were conducted from December 1, 2016, to April 15, 2017, with 40 safety-net PCPs in Los Angeles County who use the Los Angeles County Department of Health Ser

SUBMITTER: Lee MS 

PROVIDER: S-EPMC6145753 | biostudies-literature | 2018 Jun

REPOSITORIES: biostudies-literature