The influence of patient-clinician ethnocultural and language concordance on continuity and quality of care: a cross-sectional analysis.

ABSTRACT:

Background

Concordance refers to shared characteristics between a clinician and patient, such as ethnicity or language. The purpose of this study was to examine whether patient-clinician concordance is associated with patient-reported continuity of care (relational, informational and management) and patient-reported impacts of care (quality and empowerment).

Methods

This is a secondary analysis of cross-sectional patient surveys that were administered across British Columbia, Manitoba and Quebec using random digit dialling. Participants were adults who spoke English, French, Mandarin, Cantonese or Punjabi and who had visited a primary care clinician in the previous 12 months (n = 3156). Patients self-identified as being of European, Chinese, South Asian and Indigenous

SUBMITTER: Waibel S 

PROVIDER: S-EPMC6182102 | biostudies-literature | 2018 Jul-Sep

REPOSITORIES: biostudies-literature