Are we too far from being client centered?

ABSTRACT:

Background

Quality of service provision in health facilities is fundamental to ensure effective care. However, women's actual experience of care is often neglected.

Objective

To assess perceived quality of institutional delivery services and associated factors among women who delivered in public health facilities of Southwest Ethiopia.

Method

Community based cross-sectional study was conducted in three districts of Jimma zone, Southwestern Ethiopia, from February 29 to March 20, 2016. A total of 423 mothers who delivered in public health facilities during the last 12 months were selected to participate in the study. Study participants were identified using simple random sampling procedure. Principal component analysis was used to generate scores for three sub-dimensio

SUBMITTER: Erchafo B 

PROVIDER: S-EPMC6188795 | biostudies-literature | 2018

REPOSITORIES: biostudies-literature