Evaluating diverse electronic consultation programs with a common framework.

ABSTRACT:

Background

Electronic consultation is an emerging mode of specialty care delivery that allows primary care providers and their patients to obtain specialist expertise without an in-person visit. While studies of individual programs have demonstrated benefits related to timely access to specialty care, electronic consultation programs have not achieved widespread use in the United States. The lack of common evaluation metrics across health systems and concerns related to the generalizability of existing evaluation efforts may be hampering further growth. We sought to identify gaps in knowledge related to the implementation of electronic consultation programs and develop a set of shared evaluation measures to promote further diffusion.

Methods

Using a case study approach, we a

SUBMITTER: Tuot DS 

PROVIDER: S-EPMC6201558 | biostudies-literature | 2018 Oct

REPOSITORIES: biostudies-literature