How culturally competent are hospitals in Israel?

ABSTRACT:

Background

Cultural competence (CC) in health systems is the ability to provide care to patients with different values, beliefs and behaviors, and to match the care to their social, cultural and linguistic needs. In 2011, the Director-General of Israel's Ministry of Health issued a cultural competence directive to health care providers that sought to minimize health inequalities caused by cultural and linguistic gaps. This study assesses the status of organizational CC in Israeli general hospitals in the wake of the 2011 directive.

Method

Organizational CC was assessed using a 75-item structured questionnaire based on the 2011 directive and on international standards. Data were gathered via interviews conducted between December 2012 and February 2014. 35 of Israel's 36 gener

SUBMITTER: Schuster M 

PROVIDER: S-EPMC6241030 | biostudies-literature | 2018 Nov

REPOSITORIES: biostudies-literature