From embracing to managing risks.

ABSTRACT:

Objective

To assess developments over time in the capture, curation and use of quality and safety information in managing hospital services.

Setting

Four acute National Health Service hospitals in England.

Participants

111.5 hours of observation of hospital board and directorate meetings, and 72 hours of ward observations. 86 interviews with board level and middle managers and with ward managers and staff.

Results

There were substantial improvements in the quantity and quality of data produced for boards and middle managers between 2013 and 2016, starting from a low base. All four hospitals deployed data warehouses, repositories where datasets from otherwise disparate departmental systems could be managed. Three of them deployed real-time ward management system

SUBMITTER: Keen J 

PROVIDER: S-EPMC6254406 | biostudies-literature | 2018 Nov

REPOSITORIES: biostudies-literature