Impact of a patient-flow physician coordinator on waiting times and length of stay in an emergency department: A before-after cohort study.

ABSTRACT: OBJECTIVE:Overcrowding is common in most emergency departments (ED). Despite the use of validated triage systems, some patients are at risk of delayed medical evaluation. The objective of this study was to assess the impact of a patient-flow physician coordinator (PFPC) on the proportion of patients offered medical evaluation within time limits imposed by the Swiss Emergency Triage Scale (SETS) and on patient flow within the emergency department of a teaching urban hospital. METHODS:In this before-after retrospective cohort study, we compared the proportions of patients who received their first medical contact within SETS-imposed time limits, mean waiting times before first medical consultation, mean length of stay, and number of patients who left without being seen by a physician, between

SUBMITTER: Morais Oliveira M 

PROVIDER: S-EPMC6294432 | biostudies-literature | 2018

REPOSITORIES: biostudies-literature