Health referral system user acceptance model in Indonesia.

ABSTRACT:

Objectives

This study aims to identify a user acceptance model for the health referral system in Indonesia. The following factors classified into dimensions of organization, technology, process, and individual, were examined: patient centricity, regulation, data security, integration, responsiveness, effectiveness, efficiency, personal beliefs, and social influence.

Methods

Quantitative data processing methods were used, including the online distribution of questionnaires to a total of 283 valid respondents who had previously used health referrals. Data processing was performed according to the ordinal logistic regression method using IBM SPSS Statistics 24.0 software.

Results

The user acceptance model fit with a significance of 0.084, while only regulation, data secu

SUBMITTER: Handayani PW 

PROVIDER: S-EPMC6304450 | biostudies-literature | 2018 Dec

REPOSITORIES: biostudies-literature