Usability Testing of a Mobile App to Report Medication Errors Anonymously: Mixed-Methods Approach.

ABSTRACT:

Background

Reporting of medication errors is one of the essential mechanisms to identify risky health care systems and practices that lead to medication errors. Unreported medication errors are a real issue; one of the identified causes is a burdensome medication error reporting system. An anonymous and user-friendly mobile app for reporting medication errors could be an alternative method of reporting medication error in busy health care settings.

Objective

The objective of this paper is to report usability testing of the Medication Error Reporting App (MERA), a mobile app for reporting medication errors anonymously.

Methods

Quantitative and qualitative methods were employed involving 45 different testers (pharmacists, doctors, and nurses) from a large tertiary hospi

SUBMITTER: George D 

PROVIDER: S-EPMC6320434 | biostudies-literature | 2018 Dec

REPOSITORIES: biostudies-literature