Digital Exclusion Among Mental Health Service Users: Qualitative Investigation.

ABSTRACT:

Background

Access to internet-enabled technology and Web-based services has grown exponentially in recent decades. This growth potentially excludes some communities and individuals with mental health difficulties, who face a heightened risk of digital exclusion. However, it is unclear what factors may contribute to digital exclusion in this population.

Objective

To explore in detail the problems of digital exclusion in mental health service users and potential facilitators to overcome them.

Methods

We conducted semistructured interviews with 20 mental health service users who were deemed digitally excluded. We recruited the participants from a large secondary mental health provider in South London, United Kingdom. We employed thematic analysis to identify themes and s

SUBMITTER: Greer B 

PROVIDER: S-EPMC6329420 | biostudies-literature | 2019 Jan

REPOSITORIES: biostudies-literature