Developing key performance indicators for prescription medication systems.

ABSTRACT:

Objective

To develop key performance indicators that evaluate the effectiveness of a prescription medication system.

Methods

A modified RAND/UCLA appropriateness method was used to develop key performance indicators (KPIs) for a prescription medication system. A broad list of potential KPIs was compiled. A multidisciplinary group composed of 21 experts rated the potential KPIs. A face-to-face meeting was held following the first rating exercise to discuss each potential KPI individually. The expert panel undertook a final rating of KPIs. The final set of KPIs were those indicators where at least 80 percent of experts rated the indicator highly i.e. rating of ≥ 7 on a scale from 1 to 9.

Results

292 KPIs were identified from the published literature. After removing dupl

SUBMITTER: Spackman E 

PROVIDER: S-EPMC6333341 | biostudies-literature | 2019

REPOSITORIES: biostudies-literature