Advancing the health of women and newborns: predictors of patient satisfaction among women attending antenatal and maternity care in rural Rwanda.

ABSTRACT:

Objective

Identify predictors of patient satisfaction with antenatal care (ANC) and maternity services in rural Rwanda.

Design

Cross-sectional.

Setting

Twenty-six health facilities in Southern Kayonza (SK) and Kirehe districts.

Participants

Sample of women ≥ 16 years old receiving antenatal and delivery care between November and December 2013.

Intervention

Survey of patient satisfaction with antenatal and delivery care to inform quality improvement (QI) initiatives aimed at reducing neonatal mortality.

Main outcome measure

Overall satisfaction with antenatal and delivery care (reported as excellent or very good).

Results

In multivariate logistic regression analysis, high perceived quality [odds ratio (OR) = 3.03, 95% confidence intervals (C

SUBMITTER: Mutaganzwa C 

PROVIDER: S-EPMC6340346 | biostudies-literature | 2018 Dec

REPOSITORIES: biostudies-literature