Cross-sectional research conducted in the Netherlands to identify relationships among the actual level of patient-centred care, the care gap (ideal vs actual care delivery) and satisfaction with care.

ABSTRACT:

Objective

This study aimed to identify relationships among the actual level of patient-centred care (PCC), the care gap (ideal level of PCC vs actual care delivery) and satisfaction with care.

Design

This study was a cross-sectional survey.

Setting

This study was conducted at two locations of a Dutch hospital (Nieuwegein and Leidsche Rijn Utrecht).

Participants

Patients visiting the outpatient clinics for heart failure, chronic obstructive pulmonary disease (COPD) and cancer in March-May 2017 were asked to fill in a questionnaire. Inclusion criteria were diagnosis with COPD, heart failure or cancer and clinic visitation for a regular appointment. A total of 186 patients filled in the questionnaire.

Primary and secondary outcome measures

Outcomes evaluate

SUBMITTER: Mirzad F 

PROVIDER: S-EPMC6347885 | biostudies-literature | 2019 Jan

REPOSITORIES: biostudies-literature