The growing pains of physician-administration relationships in an academic medical center and the effects on physician engagement.

ABSTRACT:

Background

Physician engagement has become a key metric for healthcare leadership and is associated with better healthcare outcomes. However, engagement tends to be low and difficult to measure and improve. This study sought to efficiently characterize the professional cultural dynamics between physicians and administrators at an academic hospital and how those dynamics affect physician engagement.

Materials and methods

A qualitative mixed methods analysis was completed in 6 weeks, consisting of a preliminary analysis of the hospital system's history that was used to purposefully recruit 20 physicians across specialties and 20 healthcare administrators across management levels for semi-structured interviews and observation. Participation rates of 77% (20/26) and 83% (20/24)

SUBMITTER: Keller EJ 

PROVIDER: S-EPMC6373942 | biostudies-literature | 2019

REPOSITORIES: biostudies-literature