Empowering Patients during Hospitalization: Perspectives on Inpatient Portal Use.

ABSTRACT:

Background

Patients have demonstrated an eagerness to use portals to access their health information and connect with care providers. While outpatient portals have been extensively studied, there is a recognized need for research that examines inpatient portals.

Objective

We conducted this study to improve our understanding about the role of a portal in the context of inpatient care. Our study focused on a large sample of the general adult inpatient population and obtained perspectives from both patients and care team members about inpatient portal use.

Methods

We interviewed patients (n = 120) who used an inpatient portal during their hospitalization at 15 days or 6 months after discharge to learn about their portal use. We also interviewed care team members (

SUBMITTER: McAlearney AS 

PROVIDER: S-EPMC6374145 | biostudies-literature | 2019 Jan

REPOSITORIES: biostudies-literature