Actions and processes that patients, family members, and physicians associate with patient- and family-centered care.

ABSTRACT:

Background

Patient- and family-centered care (PFCC) is increasingly linked to improved communication, care quality, and patient decision making. However, in order to consistently implement and study PFCC, health care systems and researchers need a solid evidentiary base. Most current definitions and models of PFCC are broad and conceptual, and difficult to translate into measurable behaviors and actions. This paper provides a brief overview of all actions that focus group respondents associated with PFCC in ambulatory (outpatient) care settings and then explores actions associated with the concept of "dignity and respect" in greater detail.

Methods

We conducted nine focus groups with patients, family members, and physicians in three metropolitan regions across the United Sta

SUBMITTER: Hsu C 

PROVIDER: S-EPMC6388493 | biostudies-literature | 2019 Feb

REPOSITORIES: biostudies-literature