Striving toward team-based continuity: provision of same-day access and continuity in academic primary care clinics.

ABSTRACT:

Background

An important goal of the patient-centered medical home is increasing timely access for urgent needs, while maintaining continuity. In academic primary care clinics, meeting this goal, along with training medical residents and associated professionals, is challenging.

Methods

The aim of this study was to understand how academic primary care clinics provide continuity to patients requesting same-day access and identify factors that may affect site-level success. We conducted qualitative interviews from December 2013-October 2014 with primary care leadership involved with residency programs at 19 Veterans Health Administration academically-affiliated medical centers. Interview recordings were transcribed verbatim. To analyze the data, we created comprehensive, struct

SUBMITTER: Forman JH 

PROVIDER: S-EPMC6399842 | biostudies-literature | 2019 Mar

REPOSITORIES: biostudies-literature