Assessment of patient experience profiles and satisfaction with expectations of treatment effects by using latent class analysis based on a national patient experience survey in Taiwan.

ABSTRACT:

Objectives

Health system responsiveness is a complicated issue that guides researchers wishing to design an efficient methodology for enhancing understanding of perspectives regarding healthcare systems. This study examined the relationship between patient experience profiles and satisfaction with expectations of treatment effects.

Design

This was a cross-sectional study. We used eight items obtained from latent class analysis to develop patient experience profiles.

Setting

Primary care users in Taiwan.

Participants

This study conducted an annual National Health Insurance survey in Taiwan and sampled from those who had experience with the medical service in primary care clinics in 2015.

Primary outcome measure

Respondents were asked to indicate the exten

SUBMITTER: Chiou SJ 

PROVIDER: S-EPMC6429738 | biostudies-literature | 2019 Mar

REPOSITORIES: biostudies-literature