Impact of eye clinic liaison officers: a qualitative study in UK ophthalmology clinics.

ABSTRACT: OBJECTIVES:To explore the impact of eye clinic liaison officers (ECLOs, also known as sight loss advisors) on the processes, functions and quality of ophthalmology clinics through the experiences of ophthalmology staff in the UK. DESIGN:Qualitative study. SETTING:UK hospital ophthalmology clinics. PARTICIPANTS:Health and social care professionals in the UK. RESULTS:ECLOs who had a presence in hospital ophthalmology clinics were seen as valuable in streamlining processes within the clinic, particularly in relation to the certification of visual impairment process, and providing continuity of care for patients when they were discharged from medical treatment. ECLOs also saved staff time in the clinic, as they were often responsible for providing emotional and practical support for patients l

SUBMITTER: Llewellyn M 

PROVIDER: S-EPMC6443072 | biostudies-literature | 2019 Mar

REPOSITORIES: biostudies-literature