The Role of Frontline Leaders in Building Health Professional Support for a New Patient Portal: Survey Study.

ABSTRACT:

Background

Effective leadership and change management are thought to contribute to the successful implementation of health information technology innovations. However, limited attention has been paid to the role of frontline leaders in building health professional support for new technical innovations.

Objective

First, we examined whether frontline leaders' positive expectations of a patient portal and perceptions of its implementation were associated with their support for the portal. Second, we explored whether leaders' positive perceptions influenced the same unit's health professional support for the portal.

Methods

Data were collected through an online survey of 2067 health professionals and 401 frontline leaders working in 44 units from 14 health organizations i

SUBMITTER: Kujala S 

PROVIDER: S-EPMC6450477 | biostudies-literature | 2019 Mar

REPOSITORIES: biostudies-literature