Measuring the quality of inpatient specialist consultation in the intensive care unit: Nursing and family experiences of communication.

ABSTRACT:

Rationale

Critically ill patients in the intensive care unit (ICU) often require the care of specialist physicians for clinical or procedural expertise. The current state of communication between specialist physicians and families and nurses has not been explored.

Objectives

To document the receipt of communication by nurses and family members regarding consultations performed on their patient or loved one, and to quantify how this impacts their overall perceptions of the quality of specialty care.

Methods

Prospective survey of 60 adult family members and 90 nurses of 189 ICU patients who received a specialist consultation between March and October of 2015 in a single academic medical center in the United States. Surveys measured the prevalence of direct communication

SUBMITTER: Roche SD 

PROVIDER: S-EPMC6459595 | biostudies-literature | 2019

REPOSITORIES: biostudies-literature