Automated telephone communication systems for preventive healthcare and management of long-term conditions.
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ABSTRACT:
SUBMITTER: Posadzki P
PROVIDER: S-EPMC6463821 | biostudies-literature | 2016 Dec
REPOSITORIES: biostudies-literature
Publications
Automated telephone communication systems for preventive healthcare and management of long-term conditions.
Posadzki Pawel P Mastellos Nikolaos N Ryan Rebecca R Gunn Laura H LH Felix Lambert M LM Pappas Yannis Y Gagnon Marie-Pierre MP Julious Steven A SA Xiang Liming L Oldenburg Brian B Car Josip J
The Cochrane database of systematic reviews 20161214
<h4>Background</h4>Automated telephone communication systems (ATCS) can deliver voice messages and collect health-related information from patients using either their telephone's touch-tone keypad or voice recognition software. ATCS can supplement or replace telephone contact between health professionals and patients. There are four different types of ATCS: unidirectional (one-way, non-interactive voice communication), interactive voice response (IVR) systems, ATCS with additional functions such ...[more]
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Project description: Not available
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