Investigating the feasibility of a patient feedback tool to improve safety in Australian primary care: a study protocol.

ABSTRACT:

Introduction

Patients are a valuable source of information about ways to prevent harm in healthcare, and can provide feedback about the factors that contribute to safety incidents. The Primary Care Patient Measure of Safety (PC PMOS) is a novel and validated tool that captures patient feedback on safety and can be used by primary care practice teams to identify and prevent safety incidents. The aim of this study is to assess the feasibility of PC PMOS as a tool for data-driven safety improvement and monitoring in Australian primary care.

Methods and analysis

Feasibility will be assessed using a mixed-methods approach to understand the enablers, barriers, acceptability, practicability, intervention fidelity and scalability of C PMOS as a tool for safety improvement across six

SUBMITTER: Hernan AL 

PROVIDER: S-EPMC6501999 | biostudies-literature | 2019 May

REPOSITORIES: biostudies-literature