The patient experience in a community pharmacy mental illness and addictions program.

ABSTRACT:

Background

The Bloom Program was designed to enhance pharmacists' care of people with lived experience of mental illness and addictions in Nova Scotia. The Program's demonstration period was from September 2014 to December 2016 and included a qualitative evaluation of the patient experience.

Methods

Patients were recruited for individual interviews through Bloom Program pharmacies. Interviews were transcribed verbatim and analyzed following Braun and Clarke's 6-step approach for thematic analysis.

Results

Ten patients were interviewed between May and June 2016. Ten themes were determined through data analysis and included medication management, accessing pharmacists in a new way, providing social support, bridging service gaps, providing interim care, reducing financi

SUBMITTER: Murphy AL 

PROVIDER: S-EPMC6512187 | biostudies-literature | 2019 May-Jun

REPOSITORIES: biostudies-literature