Development and Validation of a Tool to Measure Patient Assessment of Clinical Compassion.

ABSTRACT:

Importance

Clinician compassion is a vital element of health care quality. Currently, there appears to be no validated and feasible method for health care organizations to measure patient assessment of clinician compassion on a large scale.

Objective

To develop and validate a tool for measuring patient assessment of clinician compassion that can be used in conjunction with the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey.

Design, setting, and participants

This prospective cohort study took place from June 1 to August 30, 2018, at a US academic health care system among a pilot cohort consisting of 3325 adult patients and a validation cohort consisting of 3483 adult patients, both of whom had an outpatient clinic visit an

SUBMITTER: Roberts BW 

PROVIDER: S-EPMC6537812 | biostudies-literature | 2019 May

REPOSITORIES: biostudies-literature