Experiences of responsible gambling tools among non-problem gamblers: A survey of active customers of an online gambling platform.

ABSTRACT:

Introduction

Responsible gambling (RG) tools, aiming at helping gamblers to avoid gambling-related harms, are common in online gambling platforms. Gambling industry, policy makers, and researchers have warned that RG tools can potentially disturb recreational gamblers, channeling them to less protective operators. No evidence exists to support these concerns, and they can hinder the development of effective RG tools. The current study aimed to investigate the recreational gamblers' experiences of RG tools.

Methods

A total of 10,200 active customers of an online gambling service were invited to complete an online survey and rate their overall reactions, attitudes, disturbance and irritation towards RG tools, as well as their inclination to abandon a gambling service due to ov

SUBMITTER: Ivanova E 

PROVIDER: S-EPMC6542737 | biostudies-literature | 2019 Jun

REPOSITORIES: biostudies-literature