Supporting the spread and scale-up of electronic consultation across Canada: cross-sectional analysis.

ABSTRACT:

Objective

To examine the process of implementing an electronic consultation (eConsult) service and evaluate its impact along key metrics outlined by the Reach, Effectiveness, Adoption, Implementation and Maintenance (RE-AIM) framework.

Design

Cross-sectional study.

Setting

Clinics using eConsult in four provinces across Canada: Alberta, Manitoba, Quebec and Newfoundland and Labrador.

Participants

All eConsult cases submitted in four participating provinces were included.

Intervention

The eConsult service is a secure online application that allows primary care providers and specialists to communicate regarding a patient's care. We measured the impact using system utilisation data and mandatory close-out surveys completed at the end of each eConsult.

Ma

SUBMITTER: Liddy C 

PROVIDER: S-EPMC6550029 | biostudies-literature | 2019 May

REPOSITORIES: biostudies-literature