Challenges to patient centredness - a comparison of patient and doctor experiences from primary care.

ABSTRACT:

Background

We designed this observational study to investigate the level of patients' and doctors' ratings of patient-centred aspects of the primary care consultation.

Methods

Questionnaire study with patients and doctors. Consecutive patients in a primary care setting and 16 doctors responding post visit. Results are presented as proportions with 95% confidence intervals.

Results

411 questionnaires, 223 from patients and 188 from doctors, covered 251 consultations. Both patients and doctors gave the highest possible estimations on the aspects of patient-centred communication and satisfaction less frequently when the patient had other reasons for visit than purely somatic. Unlike the doctors' estimations, the frequency of highest possible estimations in patient respon

SUBMITTER: Bodegard H 

PROVIDER: S-EPMC6570949 | biostudies-literature | 2019 Jun

REPOSITORIES: biostudies-literature