Patients' Perceptions of Portal Use Across Care Settings: Qualitative Study.

ABSTRACT:

Background

Patient portals are a promising instrument to improve patient-centered care, as they provide patients information and tools that can help them better manage their health. The implementation of portals in both the inpatient and outpatient setting gives health care providers an opportunity to support patients both during hospitalization and after discharge. Thus, there is a need to better understand how inpatient and outpatient portals are used across care contexts.

Objective

This study aimed to examine patients' perceptions of using inpatient and outpatient portals across the care settings, including how they used the portals and the benefits and concerns associated with portal use.

Methods

This study was conducted in a large Midwestern academic medical cent

SUBMITTER: McAlearney AS 

PROVIDER: S-EPMC6592494 | biostudies-literature | 2019 Jun

REPOSITORIES: biostudies-literature