Opportunities to encourage mail order pharmacy delivery service use for diabetes prescriptions: a qualitative study.

ABSTRACT:

Background

Medication non-adherence is a major contributor to poor outcomes in diabetes. Previous research has shown an association between use of mail order pharmacy delivery and better medication adherence, but little is known about the barriers and facilitators to mail order pharmacy use in diabetes patients. This qualitative study examined factors related to mail order pharmacy use versus traditional "brick and mortar" pharmacies to refill prescriptions.

Methods

We conducted four 90-min focus groups in 2016 among 28 diabetes patients in the Hawaii and Northern California regions of Kaiser Permanente, a large integrated health care delivery system. We queried participants on their preferred mode for refilling prescriptions and perceived barriers and facilitators of mail o

SUBMITTER: Schmittdiel JA 

PROVIDER: S-EPMC6593516 | biostudies-literature | 2019 Jun

REPOSITORIES: biostudies-literature