How wait-times, social media, and surgeon demographics influence online reviews on leading review websites for joint replacement surgeons.

ABSTRACT:

Objective

With the growth and popularity of the internet, physician review websites are being utilized more frequently by patients to learn about and ultimately select their provider. These sites allow patients to comment on the care they received in a public forum for others to see. With outcome and "quality" measures being used to dictate reimbursement formulas; online patient reviews may affect a physician's compensation in the near future. Therefore, it is of paramount importance for physicians to understand how best to portray themselves on social media and other internet sites.

Methods

In this retrospective study, we identified 145 arthroplasty surgeons via the AAHKS database. Then, surgeon data was collected from Healthgrades (HG) and Vitals (V). We identified if the

SUBMITTER: Damodar D 

PROVIDER: S-EPMC6611840 | biostudies-literature | 2019 Jul-Aug

REPOSITORIES: biostudies-literature