Alerts for community pharmacist-provided medication therapy management: recommendations from a heuristic evaluation.

ABSTRACT:

Background

Medication therapy management (MTM) is a service, most commonly provided by pharmacists, intended to identify and resolve medication therapy problems (MTPs) to enhance patient care. MTM is typically documented by the community pharmacist in an MTM vendor's web-based platform. These platforms often include integrated alerts to assist the pharmacist with assessing MTPs. In order to maximize the usability and usefulness of alerts to the end users (e.g., community pharmacists), MTM alert design should follow principles from human factors science. Therefore, the objectives of this study were to 1) evaluate the extent to which alerts for community pharmacist-delivered MTM align with established human factors principles, and 2) identify areas of opportunity and recommendations

SUBMITTER: Snyder ME 

PROVIDER: S-EPMC6636156 | biostudies-literature | 2019 Jul

REPOSITORIES: biostudies-literature