Implementing an Opt-in eConsult Program at Seven Academic Medical Centers: a Qualitative Analysis of Primary Care Provider Experiences.

ABSTRACT:

Background

Electronic consultation (eConsult), which involves primary care provider (PCP)-to-specialist asynchronous consultation, is increasingly used in health care systems to streamline care and to improve patient access. The Association of American Medical Colleges (AAMC) formed a collaborative to support the implementation of an electronic medical record (EMR)-based, opt-in eConsult program across multiple academic medical centers (AMCs). In this model, PCPs can elect to send either an eConsult or a traditional referral.

Objective

We sought to understand the PCP experience with eConsult to identify facilitators of and barriers to the successful adoption of the model.

Design and participants

We conducted 35 semi-structured interviews and 6 focus groups with a rang

SUBMITTER: Deeds SA 

PROVIDER: S-EPMC6667576 | biostudies-literature | 2019 Aug

REPOSITORIES: biostudies-literature