What explains low adoption of digital payment technologies? Evidence from small-scale merchants in Jaipur, India.

ABSTRACT: The availability of digital payment technologies (such as internet banking, mobile money, and credit/debit cards) has rapidly increased in the developing world, and is a cornerstone for financial inclusion initiatives in developing countries. Despite significant efforts to promote digital payments, rates of adoption remain modest in some low-income countries. In particular, the rate of adoption in India remains low despite significant efforts to promote adoption. In this paper, we consider possible reasons for the low rates of adoption among merchants in Jaipur, India with small fixed-location store enterprises. Using survey data for 1,003 merchants, we find little evidence that supply-side barriers to obtaining necessary infrastructure or meeting prerequisite requirements to adopt digital

SUBMITTER: Ligon E 

PROVIDER: S-EPMC6668901 | biostudies-literature | 2019

REPOSITORIES: biostudies-literature