Digital and online symptom checkers and health assessment/triage services for urgent health problems: systematic review.

ABSTRACT:

Objectives

In England, the NHS111 service provides assessment and triage by telephone for urgent health problems. A digital version of this service has recently been introduced. We aimed to systematically review the evidence on digital and online symptom checkers and similar services.

Design

Systematic review.

Data sources

We searched Medline, Embase, the Cochrane Library, Cumulative Index to Nursing and Allied Health Literature (CINAHL), Health Management Information Consortium, Web of Science and ACM Digital Library up to April 2018, supplemented by phrase searches for known symptom checkers and citation searching of key studies.

Eligibility criteria

Studies of any design that evaluated a digital or online symptom checker or health assessment service for peop

SUBMITTER: Chambers D 

PROVIDER: S-EPMC6688675 | biostudies-literature | 2019 Aug

REPOSITORIES: biostudies-literature