Development of a tool for assessing quality of comprehensive care provided by community health workers in a community-based care programme in South Africa.

ABSTRACT:

Objective

To develop a tool for use by non-clinical fieldworkers for assessing the quality of care delivered by community health workers providing comprehensive care in households in low- and middle-income countries.

Design

We determined the content of the tool using multiple sources of information, including interactions with district managers, national training manuals and an exploratory study that included observations of 70 community health workers undertaking 518 household visits collected as part of a wider study. We also reviewed relevant literature, selecting relevant domains and quality markers. To refine the tool and manual we worked with the fieldworkers who had undertaken the observations. We constructed two scores summarising key aspects of care: (1) delivering

SUBMITTER: Griffiths F 

PROVIDER: S-EPMC6731907 | biostudies-literature | 2019 Sep

REPOSITORIES: biostudies-literature