The effect of different sampling and recall periods in the CAHPS Clinician & Group (CG-CAHPS) survey.

ABSTRACT:

Objective

To examine the effect of changing the sampling and reference periods for the CAHPS^® Clinician & Group Survey from 12 to 6 months.

Data sources/study setting

Adult patients with a visit in the last 12 months to New England community health centers.

Study design

We randomly assigned patients to receive a survey with either a 12- or 6-month recall period.

Data collection/extraction methods

Questionnaires were mailed to patients, with a second questionnaire mailed to nonrespondents, followed by six attempts to complete a telephone interview.

Principal findings

If the sampling criterion was a visit in the last 6 months, 9 percent of those with a visit in the last 12 months would not have been surveyed. A total of 1837 patients completed 6

SUBMITTER: Hargraves JL 

PROVIDER: S-EPMC6736918 | biostudies-literature | 2019 Oct

REPOSITORIES: biostudies-literature