The Association Between Patient Satisfaction and Patient-Reported Health Outcomes.

ABSTRACT:

Objective

Although patient satisfaction is increasingly used to rate hospitals, it is unclear how patient satisfaction is associated with health outcomes. We sought to define the relationship of self-reported patient satisfaction and health outcomes.

Design

Retrospective cross-sectional analysis using regression analyses and generalized linear modeling.

Setting

Utilizing the Medical Expenditure Panel Survey Database (2010-2014), patients who had responses to survey questions related to satisfaction were identified.

Participants

Among the 9166 patients, representing 106 million patients, satisfaction was rated as optimal (28.2%), average (61.1%), and poor (10.7%). Main Outcome Measures: We sought to define the relationship of self-reported patient satisfa

SUBMITTER: Chen Q 

PROVIDER: S-EPMC6739681 | biostudies-literature | 2019 Sep

REPOSITORIES: biostudies-literature