The Antecedents and Consequences of Health Care Professional-Patient Online Interactions: Systematic Review.

ABSTRACT:

Background

Online health care services effectively supplement traditional medical treatment. The development of online health care services depends on sustained interactions between health care professionals (HCPs) and patients. Therefore, it is necessary to understand the demands and gains of health care stakeholders in HCP-patient online interactions and determine an agenda for future work.

Objective

This study aims to present a systematic review of the antecedents and consequences of HCP-patient online interactions. It seeks to reach a better understanding of why HCPs and patients are willing to interact with each other online and what the consequences of HCP-patient online interactions are for health care stakeholders. Based on this, we intend to identify the gaps in exi

SUBMITTER: Shang L 

PROVIDER: S-EPMC6785718 | biostudies-literature | 2019 Sep

REPOSITORIES: biostudies-literature